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Sandos Caracol Nature Resort & Water Park

SANDOS HOTELS & RESORTS Resort in Playa Del Carmen, Mexico

24-hour reception

24-hour security

Gym

Café

Bar

Poolside snack bar

Swim-up bar

Sauna

Spa treatments

Spa centre

Breakfast Available

< Fitness

What's nearby

Church Of Guadalupe 3.0 km

Kool Beach Club 4.4 km

Disabled-friendly Beach 5.8 km

Airport (MID) 239.0 km

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Select Club Deluxe 1 Adult, Adults Only +18

41 sq m

Sleeps 1

1 King-size Bed and 1 Sofa Bed

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Select Club Penthouse 1 Adult, Adults Only +18

62 sq m

Sleeps 1

1 King-size Bed

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Select Club Penthouse 2 Adults, Adults Only +18

62 sq m

Sleeps 2

1 King-size Bed

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Select Club Deluxe 2 Adults, Adults Only +18

41 sq m

Sleeps 2

1 King-size Bed and 1 Sofa Bed

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Select Club Superior 1 Adult, Adults Only +18

39 sq m

Sleeps 1

1 Double Bed and 1 King-size Bed

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Select Club Superior 2 Adults, Adults Only +18

39 sq m

Sleeps 2

1 King-size Bed

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Eco Family Penthouse 1 Adult

64 sq m

Sleeps 1

1 King-size Bed and 1 Sofa Bed + 1 Bunk Beds

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Eco Family Penthouse 1 Adulto 1 Child

64 sq m

Sleeps 2

1 Bunk Beds + 1 King-size Bed and 1 Sofa Bed

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Eco Family Penthouse 2 Adults

64 sq m

Sleeps 2

1 King-size Bed and 1 Sofa Bed + 1 Bunk Beds

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Eco Family Penthouse 2 Adults 1 Child

64 sq m

Sleeps 3

1 Bunk Beds + 1 King-size Bed and 1 Sofa Bed

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Eco Family Penthouse 2 Adults 2 Children

64 sq m

Sleeps 4

1 King-size Bed and 1 Sofa Bed + 1 Bunk Beds

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Eco Family Penthouse 2 Adults 3 Children

64 sq m

Sleeps 5

1 Bunk Beds + 1 King-size Bed and 1 Sofa Bed

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Eco Family Penthouse 3 Adults

64 sq m

Sleeps 3

1 King-size Bed and 1 Sofa Bed + 1 Bunk Beds

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Eco Family Penthouse 3 Adults 1 Child

64 sq m

Sleeps 4

1 King-size Bed and 1 Sofa Bed + 1 Bunk Beds

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Eco Family Penthouse 3 Adults 2 Children

64 sq m

Sleeps 5

1 King-size Bed and 1 Sofa Bed + 1 Bunk Beds

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Family Room Standard

70 sq m

Sleeps 1

1 King-size Bed and 1 Bunk Beds

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Family Room Standard

41 sq m

Sleeps 2

1 King-size Bed and 1 Bunk Beds

Room image

Family Room Standard

41 sq m

Sleeps 2

1 King-size Bed and 1 Bunk Beds

Room image

Family Room Standard

41 sq m

Sleeps 3

1 King-size Bed and 1 Bunk Beds

Room image

Family Room Standard

41 sq m

Sleeps 4

1 King-size Bed and 1 Bunk Beds

Room image

Family Room Standard

41 sq m

Sleeps 5

1 King-size Bed and 1 Bunk Beds

Room image

Family Room Standard

41 sq m

Sleeps 3

1 King-size Bed and 1 Bunk Beds

Room image

Family Room Standard

41 sq m

Sleeps 4

1 King-size Bed and 1 Bunk Beds

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Family Room Standard

41 sq m

Sleeps 5

1 King-size Bed and 1 Bunk Beds

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Eco Family Superior 1 Adult

30 sq m

Sleeps 1

1 King-size Bed and 1 Bunk Beds

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Eco Family Superior 1 Adult 1 Child

30 sq m

Sleeps 2

1 King-size Bed and 1 Bunk Beds

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Eco Family Superior 2 Adults

30 sq m

Sleeps 2

1 King-size Bed and 1 Bunk Beds

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Eco Family Superior 2 Adults 1 Child

30 sq m

Sleeps 3

1 King-size Bed and 1 Bunk Beds

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Eco Family Superior 2 Adults 2 Children

30 sq m

Sleeps 4

1 King-size Bed and 1 Bunk Beds

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Eco Family Superior 3 Adults

30 sq m

Sleeps 3

1 King-size Bed and 1 Bunk Beds

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Eco Family Superior 3 Adults 1 Child

30 sq m

Sleeps 4

1 King-size Bed and 1 Bunk Beds

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Room One Bedroom

62 sq m

Sleeps 1

1 King-size Bed

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Room One Bedroom

62 sq m

Sleeps 2

1 King-size Bed

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Room One Bedroom

62 sq m

Sleeps 2

1 King-size Bed

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Room One Bedroom

62 sq m

Sleeps 3

1 King-size Bed

Room image

Room One Bedroom

62 sq m

Sleeps 4

1 King-size Bed

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Room One Bedroom

62 sq m

Sleeps 3

1 King-size Bed

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Room One Bedroom

62 sq m

Sleeps 4

1 King-size Bed

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Room Run of House

Sleeps 10

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Room Run of House

Sleeps 10

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Room Standard

62 sq m

Sleeps 1

1 King-size Bed and 1 Sofa Bed

Room image

Room Standard

62 sq m

Sleeps 2

1 King-size Bed and 1 Sofa Bed

Room image

Room Standard

62 sq m

Sleeps 2

1 King-size Bed and 1 Sofa Bed

Room image

Room Standard

62 sq m

Sleeps 3

1 King-size Bed and 1 Sofa Bed

Room image

Room Standard

62 sq m

Sleeps 4

1 King-size Bed and 1 Sofa Bed

Room image

Room Standard

62 sq m

Sleeps 3

1 King-size Bed and 1 Sofa Bed

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Room Standard

62 sq m

Sleeps 4

1 King-size Bed and 1 Sofa Bed

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Pool View Superior 1 Adult

39 sq m

Sleeps 1

1 King-size Bed OR 2 Double Beds

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Pool View Superior 1 Adult 1 Child

39 sq m

Sleeps 2

1 King-size Bed OR 2 Double Beds

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Pool View Superior 2 Adults

39 sq m

Sleeps 2

1 King-size Bed OR 2 Double Beds

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Pool View Superior 2 Adults 1 Child

39 sq m

Sleeps 3

1 King-size Bed OR 2 Double Beds

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Pool View Superior 2 Adults 2 Children

39 sq m

Sleeps 4

1 King-size Bed OR 2 Double Beds

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Pool View Superior 3 Adults

39 sq m

Sleeps 3

1 King-size Bed OR 2 Double Beds

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Pool View Superior 3 Adults 1 Child

39 sq m

Sleeps 4

1 King-size Bed OR 2 Double Beds

Important

Car park (Extra charge)

Check-in hour: 16:00 - 00:00

Check-out hour: 12:00

Deposit on arrival

Identification card at arrival

Popular

24-hour reception

24-hour security

Gym

Café

Bar

Poolside snack bar

Swim-up bar

Sauna

Spa treatments

Spa centre

Breakfast buffet

Fitness

Food & Drink

Café

Bar

Restaurant: 9

Non-smoking area

Smoking area

Poolside snack bar

Swim-up bar

Air conditioning in Restaurant

Breakfast buffet

Buffet dinner

À la carte dinner

All inclusive

Vegetarian meal

Snacks

Health & Wellness

Sauna

Steam bath

Massage (Extra charge)

Spa treatments

Hairdressing salon

Beauty salon (Extra charge)

Spa centre

Aqua fit

Diving

Sailing

Canoeing

Table tennis

Aerobics

Fitness

Basketball

Beach volleyball

Billiards

Tennis

Darts

Business Services

Meeting room

Payment Options

American Express

MasterCard

Visa

Location

Year of most recent renovation: 2011

Total number of rooms: 954

Number of floors (main building): 3

Single rooms: 320

Double rooms: 350

Junior suites: 90

Suites: 20

Villas: 78

Disability-friendly rooms: 8

Nearest Bus / Metro Stop: 5.7km

Airport: 20.2km

Beach

More

Resort

Wheelchair-accessible

24-hour reception

Wi-fi (Extra charge)

Car hire (Extra charge)

Secure parking

Airport Shuttle

Laundry service

Launderette

Medical service (Extra charge)

Babysitting service

Multilingual staff

24-hour security

Bellboy service

Air conditioning in public areas

Smoke detector

Hotel safe

Currency exchange facilities

Newspaper stand

Shop

Garden

Terrace

Concierge

Sun terrace

Gym

Luggage room

Clothes dryer

Bikes available

Children’s swimming area

Sun loungers

Parasols

WaterSlides

Children playground

Kids’ club

Entertainment programme for adults

Entertainment programme for children

Theatre / auditorium

Game room

Waterpark

Travelife for Accommodation (Until 31 Dec)

Frequently Asked Questions

Standard check-in and check-out times at Sandos Caracol Nature Resort & Water Park are as indicated in the Important Information section. Please note that early check-in or late check-out may be available upon request and subject to availability.

The cancellation policy at Sandos Caracol Nature Resort & Water Park varies depending on your selected room type, travel dates, and booking conditions.

Free Cancellation: If selected, it allows you the flexibility to cancel your reservation at no cost before the specified deadline. Within the free cancellation period, you can log in to My Account and cancel your booking. Note you can not cancel a booking once it becomes non-refundable.

Non-Refundable Rates: These bookings are charged at the time of reservation and cannot be canceled or amended.

For precise details, please review the cancellation policy and rate conditions during the booking process.

Room rates and other prices at Sandos Caracol Nature Resort & Water Park vary by season, room availability, and selected inclusions. To view accurate prices and offers, please enter your travel dates and number of guests above.

As with any other property, Sandos Caracol Nature Resort & Water Park is required by local regulations to sight valid government-issued identification upon check-in.

Room prices at Sandos Caracol Nature Resort & Water Park vary by date, season, and room type. To find the best rates for your stay, please enter your travel dates and number of guests in the search form above. Voyasure.com is committed to transparency and a simple booking process, typically offering more competitive prices than international booking platforms.

Voyasure regularly has deals and special offers such as extra inclusions, flexible policies and so on for Sandos Caracol Nature Resort & Water Park. However, the amount and percentage of discounts and their availability vary by season and many other factors such as demand. Please enter your dates and number of guests above to check the available deals for Sandos Caracol Nature Resort & Water Park. Voyasure is committed to offering competitive and lower prices than many multinational booking platforms.

Sandos Caracol Nature Resort & Water Park features 954 guest rooms, offering a large-scale property experience with extensive facilities and amenities. The property provides various room types and categories to suit different preferences and budgets. Room availability varies by season and demand. To check which rooms are available at Sandos Caracol Nature Resort & Water Park for your stay, please enter your dates and number of guests in the search form above.

About Sandos Caracol Nature Resort & Water Park

Sandos Caracol Eco Resort & Water Park is a fantastic resort which is a perfect blend of fresh luxury and eco-friendly design and facilities. Here, style and substance exist in perfect balance. The hotels impeccable service exceeds every expectation to guarantee guests unlimited amounts of fun and relaxation. A great hotel whether guests are travelling with their family, significant other or friends. Check-out time is at 12 noon, and guests must vacate the property by 1:00 p. m. There will be an additional charge of $20 USD per person per hour for late check-out, payable directly at the reception.

Experience the perfect harmony of luxury and nature at this eco-friendly resort. Enjoy impeccable service, fun-filled activities, and relaxation for all ages

Sandos Caracol Nature Resort & Water Park is located at Carretera Cancun, Chetumal, Km. 295, PLAYA DEL CARMEN 77710 MX