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(07) 3132 2255

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General 8AM-5PM, Emergency 24/7

Emergency Support

Departing soon or already traveling?

If you're departing in the next 24 hours or currently at your destination and need urgent assistance, contact our Emergency Global Assistance Team immediately available 24/7, 7 days a week.

Why Voyasure

Travel with confidence

We're committed to making your travel experience seamless from booking to destination.

One-stop destination

Discover thousands of flights, hotels, packages, tours, cruises, experiences, car hire & more — all in one place.

Flexible bookings

Travel with peace of mind with flexible cancellation policies on selected bookings. Plans change — we get it.

Refer a friend

Share the love. Refer a friend and you'll both receive credit towards your next adventure with Voyasure.

Exclusive deals

Save up to 70% off. We negotiate directly with our travel partners to secure exclusive offers you won't find elsewhere.

Business Enquiries

Get in touch with our head office

For all enquiries not related to travel bookings or customer support, please contact our global head office based in Brisbane, Australia.

Voyasure Head Office

Voyasure Pty Ltd
ABN: 74 688 128 341

2/290 Boundary Street
Spring Hill QLD 4000
Australia

(07) 3132 2255

[email protected]

Business enquiries include:

  • Partnership opportunities
  • Media and press enquiries
  • Corporate travel programs
  • Supplier & vendor enquiries
  • General company information
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Common Questions

Can't find what you're looking for? We're here to help.

Log in to My Account and navigate to "Support". Click "New Ticket" and provide details about your inquiry. You can track progress of your inquiry.

General inquiries are typically handled within 24 hours, often much faster during business hours. Urgent and high priority tickets will be processed as soon as possible.

Have your booking reference number handy (it's in your confirmation email). This helps us find your booking quickly and assist you more efficiently.

You can cancel your eligible/refundable bookings under My Account. For urgent matters, please call us or . Support tickets are best in most cases as our phone and live chat may sometimes be too busy.